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Subject: How teams are delivering better customer experiences with more confidence
From: "Paul from Intercom" <paul@send.intercom.com>
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Date: Sat, 04 Apr 2026 17:37:03 +0000
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[Image "FinProductAnnouncement_EmailBanner2.png"] =0A =0A Hey Alvaro, =0A I=
t=E2=80=99s hard to know what=E2=80=99s really happening across every custo=
mer conversation, or whether the quality of support meets your standards. =
=0A Insights, Monitors, and Recommendations give you a complete system to u=
nderstand performance, oversee quality, and continuously improve customer e=
xperience with confidence. =0A Now, teams are starting to put this into pra=
ctice. =0A What we heard from customers in Paris =0A Last week, we made a m=
ajor Fin product announcement during the Fin Labs, in Paris. =0A At the eve=
nt, Ruth O=E2=80=99Brien, Senior Director of AI Support at Intercom, talked=
 with Kat Crichton (Glean), and Rhidian Boobier (Numan), about how they=E2=
=80=99re using these new Fin capabilities to improve their support experien=
ce. =0A [Image "Frame_panel.png"] =0A =0A Here are some of the panel highli=
ghts: =0A AI and humans work better together =0A As Fin handles more conver=
sations, agents have more time to deal with the sensitive cases, leading to=
 faster responses and improved customer satisfaction overall. =0A You can s=
cale fast without sacrificing quality =0A After seeing consistently great c=
ustomer experiences, Glean adopted an AI-first support strategy, which mean=
s that now Fin AI Agent is involved in 100% of their conversations, while m=
aintaining a 80%+ resolution rate. =0A Trust is earned with consistent perf=
ormance =0A Numan initially reviewed every AI conversation to ensure they w=
ere hitting the quality bar. As confidence grew (driven by consistently imp=
roving customer satisfaction), they reduced reviews to just 5% of conversat=
ions. Watch the full session =0A Chat soon, =0A [Image "Paul-Adams-.png"] P=
aul Adams =0A Chief Product Officer =0A [Image "x.png"] =0A =0A [Image "lin=
kedin.png"] =0A =0A [Image "youtube.png"] =0A =0A Intercom =C2=A9 2026 55 2=
nd St San Francisco, CA =C2=B7 94105 =0A If you no longer wish to receive t=
hese emails you may unsubscribe. View our Privacy Policy.
--_----/06oB+xPJ94PVNPGuSW9fw===_A9/B9-24230-F3C41D96
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      <tr>=0A            <td style=3D"width: 600px; border-collapse: collap=
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-group-fix" style=3D"font-size: 0px; text-align: left; direction: ltr; disp=
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     =0A      <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=
=3D"presentation" style=3D"vertical-align: top; border-collapse: collapse;"=
 width=3D"100%">=0A        <tbody>=0A          =0A              <tr>=0A    =
            <td align=3D"left" style=3D"font-size: 0px; word-break: break-w=
ord; border-collapse: collapse; padding: 0px;">=0A                  =0A    =
  <div style=3D"font-family: Georgia, sans-serif; font-size: 13px; line-hei=
ght: 1.5; text-align: left; color: #000000;" align=3D"left">=0A<p style=3D"=
font-family: Arial, sans-serif; font-size: 16px; font-weight: normal; line-=
height: 1.3; display: block; margin: 0px;"><span style=3D"font-family: Aria=
l, sans-serif; font-size: 15px;">Hey Alvaro,</span></p>=0A<p style=3D"font-=
family: Arial, sans-serif; font-size: 16px; font-weight: normal; line-heigh=
t: 1.3; display: block; margin: 0px;">=C2=A0</p>=0A<p style=3D"font-family:=
 Arial, sans-serif; font-size: 16px; font-weight: normal; line-height: 1.3;=
 display: block; margin: 0px;"><span style=3D"font-size: 15px;">It=E2=80=99=
s hard to know what=E2=80=99s really happening across every customer conver=
sation, or whether the quality of support meets your standards.</span></p>=
=0A<p style=3D"font-family: Arial, sans-serif; font-size: 16px; font-weight=
: normal; line-height: 1.3; display: block; margin: 0px;">=C2=A0</p>=0A<p s=
tyle=3D"font-family: Arial, sans-serif; font-size: 16px; font-weight: norma=
l; line-height: 1.3; display: block; margin: 0px;"><span style=3D"font-size=
: 15px;">Insights, Monitors, and Recommendations give you a complete system=
 to understand performance, oversee quality, and continuously improve custo=
mer experience with confidence.</span></p>=0A<p style=3D"font-family: Arial=
, sans-serif; font-size: 16px; font-weight: normal; line-height: 1.3; displ=
ay: block; margin: 0px;">=C2=A0</p>=0A<p style=3D"font-family: Arial, sans-=
serif; font-size: 16px; font-weight: normal; line-height: 1.3; display: blo=
ck; margin: 0px;"><span style=3D"font-size: 15px;">Now, teams are starting =
to put this into practice.</span></p>=0A<p style=3D"font-family: Arial, san=
s-serif; font-size: 16px; font-weight: normal; line-height: 1.3; display: b=
lock; margin: 0px;">=C2=A0</p>=0A<p style=3D"font-family: Arial, sans-serif=
; font-size: 16px; font-weight: normal; line-height: 1.3; display: block; m=
argin: 0px;"><strong><span style=3D"font-size: 18px;">What we heard from cu=
stomers in Paris</span></strong></p>=0A<p style=3D"font-family: Arial, sans=
-serif; font-size: 16px; font-weight: normal; line-height: 1.3; display: bl=
ock; margin: 0px;">=C2=A0</p>=0A<p style=3D"font-family: Arial, sans-serif;=
 font-size: 16px; font-weight: normal; line-height: 1.3; display: block; ma=
rgin: 0px;"><span style=3D"font-size: 15px;">Last week, we made a major Fin=
 product announcement during the Fin Labs, in Paris.</span></p>=0A<p style=
=3D"font-family: Arial, sans-serif; font-size: 16px; font-weight: normal; l=
ine-height: 1.3; display: block; margin: 0px;">=C2=A0</p>=0A<p style=3D"fon=
t-family: Arial, sans-serif; font-size: 16px; font-weight: normal; line-hei=
ght: 1.3; display: block; margin: 0px;"><span style=3D"font-size: 15px;">At=
 the event, Ruth O=E2=80=99Brien, Senior Director of AI Support at Intercom=
, talked with Kat Crichton (Glean), and Rhidian Boobier (Numan), about how =
they=E2=80=99re using these new Fin capabilities to improve their support e=
xperience.</span></p>=0A</div>=0A    =0A                </td>=0A           =
   </tr>=0A            =0A              <tr>=0A                <td style=3D=
"font-size: 0px; word-break: break-word; border-collapse: collapse;">=0A   =
               =0A      <div style=3D"height: 25px; line-height: 25px;">=E2=
=80=8A</div>=0A    =0A                </td>=0A              </tr>=0A       =
     =0A              <tr>=0A                <td align=3D"center" style=3D"=
font-size: 0px; word-break: break-word; border-collapse: collapse; padding:=
 0px;">=0A                  =0A      <table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" style=3D"border-collapse: collapse;=
 border-spacing: 0px;">=0A        <tbody>=0A          <tr>=0A            <t=
d style=3D"width: 520px; border-collapse: collapse;">=0A              =0A  =
      <a href=3D"https://intercom.intercom-mail.com/via/e=3Fob=3DHtPPFUgxiu=
gsOhuKT%2FH1ScC66XWTWdzch0M4LZaGuYw%3D&h=3Dc8f8f736e0039ecb2d143a4917b45b81=
a511525d-tx2p130c_215473775950049&l=3D28da190bf802e01da4ddd5f1f0033b88cf7c8=
af9-205891836" target=3D"_blank" style=3D"color: #17100E; text-decoration: =
none;">=0A          =0A      <img src=3D"https://storage.googleapis.com/top=
ol-io-team-2790/plugin-assets/6320/2790/Frame_panel.png" style=3D"border-ra=
dius: 0px 0px 0px 0px; display: block; outline: none; text-decoration: none=
; height: auto; width: 100%; font-size: 13px; line-height: 100%; -ms-interp=
olation-mode: bicubic; border-width: 0;" width=3D"520" height=3D"auto">=0A =
   =0A        </a>=0A      =0A            </td>=0A          </tr>=0A       =
 </tbody>=0A      </table>=0A    =0A                </td>=0A              <=
/tr>=0A            =0A              <tr>=0A                <td style=3D"fon=
t-size: 0px; word-break: break-word; border-collapse: collapse;">=0A       =
           =0A      <div style=3D"height: 25px; line-height: 25px;">=E2=80=
=8A</div>=0A    =0A                </td>=0A              </tr>=0A          =
  =0A              <tr>=0A                <td align=3D"left" style=3D"font-=
size: 0px; word-break: break-word; border-collapse: collapse; padding: 0px;=
">=0A                  =0A      <div style=3D"font-family: Ubuntu, Helvetic=
a, Arial, sans-serif; font-size: 13px; line-height: 1.5; text-align: left; =
color: #000000;" align=3D"left">=0A<p style=3D"font-family: Arial, sans-ser=
if; font-size: 16px; font-weight: normal; line-height: 1.3; display: block;=
 margin: 0px;"><strong><span style=3D"font-size: 18px;">Here are some of th=
e panel highlights:</span></strong></p>=0A<p style=3D"font-family: Arial, s=
ans-serif; font-size: 16px; font-weight: normal; line-height: 1.3; display:=
 block; margin: 0px;">=C2=A0</p>=0A<p style=3D"font-family: Arial, sans-ser=
if; font-size: 16px; font-weight: normal; line-height: 1.3; display: block;=
 margin: 0px;"><span style=3D"font-size: 17px;"><strong>AI and humans work =
better together</strong></span></p>=0A<p style=3D"font-family: Arial, sans-=
serif; font-size: 16px; font-weight: normal; line-height: 1.3; display: blo=
ck; margin: 0px;"><span style=3D"font-size: 15px;">As Fin handles more conv=
ersations, agents have more time to deal with the sensitive cases, leading =
to faster responses and improved customer satisfaction overall.</span></p>=
=0A<p style=3D"font-family: Arial, sans-serif; font-size: 16px; font-weight=
: normal; line-height: 1.3; display: block; margin: 0px;">=C2=A0</p>=0A<p s=
tyle=3D"font-family: Arial, sans-serif; font-size: 16px; font-weight: norma=
l; line-height: 1.3; display: block; margin: 0px;"><span style=3D"font-size=
: 17px;"><strong>You can scale fast without sacrificing quality</strong></s=
pan></p>=0A<p style=3D"font-family: Arial, sans-serif; font-size: 16px; fon=
t-weight: normal; line-height: 1.3; display: block; margin: 0px;"><span sty=
le=3D"font-size: 15px;">After seeing consistently great customer experience=
s, Glean adopted an AI-first support strategy, which means that now Fin AI =
Agent is involved in 100% of their conversations, while maintaining a 80%+ =
resolution rate.</span></p>=0A<p style=3D"font-family: Arial, sans-serif; f=
ont-size: 16px; font-weight: normal; line-height: 1.3; display: block; marg=
in: 0px;">=C2=A0</p>=0A<p style=3D"font-family: Arial, sans-serif; font-siz=
e: 16px; font-weight: normal; line-height: 1.3; display: block; margin: 0px=
;"><span style=3D"font-size: 17px;"><strong>Trust is earned with consistent=
 performance</strong></span></p>=0A<p style=3D"font-family: Arial, sans-ser=
if; font-size: 16px; font-weight: normal; line-height: 1.3; display: block;=
 margin: 0px;"><span style=3D"font-size: 15px;">Numan initially reviewed ev=
ery AI conversation to ensure they were hitting the quality bar. As confide=
nce grew (driven by consistently improving customer satisfaction), they red=
uced reviews to just 5% of conversations.</span></p>=0A</div>=0A    =0A    =
            </td>=0A              </tr>=0A            =0A              <tr>=
=0A                <td align=3D"center" style=3D"font-size: 0px; word-break=
: break-word; border-collapse: collapse; padding: 20px;">=0A               =
   =0A      <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D=
"presentation" style=3D"border-collapse: separate; line-height: 100%;">=0A =
       <tbody>=0A          <tr>=0A            <td align=3D"center" bgcolor=
=3D"#000000" style=3D"border-radius: 8px; cursor: auto; font-style: normal;=
 background-color: #000000; border-collapse: collapse; border-style: none;"=
 valign=3D"middle">=0A              <a href=3D"https://intercom.intercom-ma=
il.com/via/e=3Fob=3DHtPPFUgxiugsOhuKT%2FH1ScC66XWTWdzch0M4LZaGuYw%3D&h=3Dc8=
f8f736e0039ecb2d143a4917b45b81a511525d-tx2p130c_215473775950049&l=3D28da190=
bf802e01da4ddd5f1f0033b88cf7c8af9-205891836" style=3D"display: inline-block=
; background-color: #000000; color: #ffffff; font-family: Arial, sans-serif=
; font-size: 16px; font-style: normal; font-weight: normal; line-height: 20=
px; text-decoration: none; text-transform: none; border-radius: 8px; margin=
: 0; padding: 15px 50px;" target=3D"_blank">=0A                <span>Watch =
the full session</span>=0A              </a>=0A            </td>=0A        =
  </tr>=0A        </tbody>=0A      </table>=0A    =0A                </td>=
=0A              </tr>=0A            =0A        </tbody>=0A      </table>=
=0A    =0A      </div>=0A    =0A          <!--[if mso | IE]></td></tr></tab=
le><![endif]-->=0A              </td>=0A            </tr>=0A          </tbo=
dy>=0A        </table>=0A        =0A      </div>=0A    =0A      =0A      <!=
--[if mso | IE]></td></tr></table><table align=3D"center" border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" class=3D"" role=3D"presentation" style=3D"w=
idth:600px;" width=3D"600" bgcolor=3D"#FFFFFF" ><tr><td style=3D"line-heigh=
t:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]-->=0A    =0A  =
    =0A      <div style=3D"background: #FFFFFF; background-color: #FFFFFF; =
max-width: 600px; margin: 0px auto;">=0A        =0A        <table align=3D"=
center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentati=
on" style=3D"background: #FFFFFF; background-color: #FFFFFF; width: 100%; b=
order-collapse: collapse;" bgcolor=3D"#FFFFFF">=0A          <tbody>=0A     =
       <tr>=0A              <td style=3D"direction: ltr; font-size: 0px; te=
xt-align: center; border-collapse: collapse; padding: 0px 40px;" align=3D"c=
enter">=0A                <!--[if mso | IE]><table role=3D"presentation" bo=
rder=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td class=3D"" style=3D"=
vertical-align:top;width:520px;" ><![endif]-->=0A            =0A      <div =
class=3D"mj-column-per-100 mj-outlook-group-fix" style=3D"font-size: 0px; t=
ext-align: left; direction: ltr; display: inline-block; vertical-align: top=
; width: 100%;" align=3D"left">=0A        =0A      <table border=3D"0" cell=
padding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"vertical-ali=
gn: top; border-collapse: collapse;" width=3D"100%">=0A        <tbody>=0A  =
        =0A              <tr>=0A                <td align=3D"left" style=3D=
"font-size: 0px; word-break: break-word; border-collapse: collapse; padding=
: 0px;">=0A                  =0A      <div style=3D"font-family: Georgia, s=
ans-serif; font-size: 13px; line-height: 1.5; text-align: left; color: #000=
000;" align=3D"left">=0A<p style=3D"font-family: Arial, sans-serif; font-si=
ze: 16px; font-weight: normal; line-height: 1.3; display: block; margin: 0p=
x;">Chat soon,</p>=0A<p style=3D"font-family: Arial, sans-serif; font-size:=
 16px; font-weight: normal; line-height: 1.3; display: block; margin: 0px;"=
>=C2=A0</p>=0A</div>=0A    =0A                </td>=0A              </tr>=
=0A            =0A        </tbody>=0A      </table>=0A    =0A      </div>=
=0A    =0A          <!--[if mso | IE]></td></tr></table><![endif]-->=0A    =
          </td>=0A            </tr>=0A          </tbody>=0A        </table>=
=0A        =0A      </div>=0A    =0A      =0A      <!--[if mso | IE]></td><=
/tr></table><table align=3D"center" border=3D"0" cellpadding=3D"0" cellspac=
ing=3D"0" class=3D"" role=3D"presentation" style=3D"width:600px;" width=3D"=
600" bgcolor=3D"#FFFFFF" ><tr><td style=3D"line-height:0px;font-size:0px;ms=
o-line-height-rule:exactly;"><![endif]-->=0A    =0A      =0A      <div styl=
e=3D"background: #FFFFFF; background-color: #FFFFFF; max-width: 600px; marg=
in: 0px auto;">=0A        =0A        <table align=3D"center" border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"backgroun=
d: #FFFFFF; background-color: #FFFFFF; width: 100%; border-collapse: collap=
se;" bgcolor=3D"#FFFFFF">=0A          <tbody>=0A            <tr>=0A        =
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er-collapse: collapse; padding: 10px 40px 40px;" align=3D"center">=0A      =
          <!--[if mso | IE]><table role=3D"presentation" border=3D"0" cellp=
adding=3D"0" cellspacing=3D"0"><tr><td class=3D"" style=3D"vertical-align:t=
op;width:62.4px;" ><![endif]-->=0A            =0A      <div class=3D"mj-col=
umn-per-12 mj-outlook-group-fix" style=3D"font-size: 0px; text-align: left;=
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align=3D"left">=0A        =0A      <table border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0" role=3D"presentation" style=3D"vertical-align: top; border-=
collapse: collapse;" width=3D"100%">=0A        <tbody>=0A          =0A     =
         <tr>=0A                <td align=3D"left" style=3D"font-size: 0px;=
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             =0A      <table border=3D"0" cellpadding=3D"0" cellspacing=3D"=
0" role=3D"presentation" style=3D"border-collapse: collapse; border-spacing=
: 0px;">=0A        <tbody>=0A          <tr>=0A            <td style=3D"widt=
h: 52px; border-collapse: collapse;">=0A              =0A      <img src=3D"=
https://storage.googleapis.com/topol-io-team-2790/plugin-assets/6320/2790/P=
aul-Adams-.png" style=3D"border-radius: 0px 0px 0px 0px; display: block; ou=
tline: none; text-decoration: none; height: auto; width: 100%; font-size: 1=
3px; line-height: 100%; -ms-interpolation-mode: bicubic; border-width: 0;" =
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         </tr>=0A            =0A        </tbody>=0A      </table>=0A    =0A=
      </div>=0A    =0A          <!--[if mso | IE]></td><td class=3D"" style=
=3D"vertical-align:top;width:457.6px;" ><![endif]-->=0A            =0A     =
 <div class=3D"mj-column-per-88 mj-outlook-group-fix" style=3D"font-size: 0=
px; text-align: left; direction: ltr; display: inline-block; vertical-align=
: top; width: 100%;" align=3D"left">=0A        =0A      <table border=3D"0"=
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l-align: top; border-collapse: collapse;" width=3D"100%">=0A        <tbody>=
=0A          =0A              <tr>=0A                <td align=3D"left" sty=
le=3D"font-size: 0px; word-break: break-word; border-collapse: collapse; pa=
dding: 5px 0px 0px;">=0A                  =0A      <div style=3D"font-famil=
y: Georgia, sans-serif; font-size: 13px; line-height: 1.3; text-align: left=
; color: #000000;" align=3D"left">=0A<p style=3D"font-family: Arial, sans-s=
erif; font-size: 16px; font-weight: normal; line-height: 1.3; display: bloc=
k; margin: 0px;"><strong>Paul Adams</strong></p>=0A<p style=3D"font-family:=
 Arial, sans-serif; font-size: 16px; font-weight: normal; line-height: 1.3;=
 display: block; margin: 0px;">Chief Product Officer</p>=0A</div>=0A    =0A=
                </td>=0A              </tr>=0A            =0A        </tbod=
y>=0A      </table>=0A    =0A      </div>=0A    =0A          <!--[if mso | =
IE]></td></tr></table><![endif]-->=0A              </td>=0A            </tr=
>=0A          </tbody>=0A        </table>=0A        =0A      </div>=0A    =
=0A      =0A      <!--[if mso | IE]></td></tr></table><table align=3D"cente=
r" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"" role=3D"pres=
entation" style=3D"width:600px;" width=3D"600" bgcolor=3D"#020917" ><tr><td=
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ndif]-->=0A    =0A      =0A      <div style=3D"background: #020917; backgro=
und-color: #020917; max-width: 600px; margin: 0px auto;">=0A        =0A    =
    <table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
" role=3D"presentation" style=3D"background: #020917; background-color: #02=
0917; width: 100%; border-collapse: collapse;" bgcolor=3D"#020917">=0A     =
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; font-size: 0px; text-align: center; border-collapse: collapse; padding: 4=
0px;" align=3D"center">=0A                <!--[if mso | IE]><table role=3D"=
presentation" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td clas=
s=3D"" style=3D"vertical-align:bottom;width:260px;" ><![endif]-->=0A       =
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"font-size: 0px; text-align: left; direction: ltr; display: inline-block; v=
ertical-align: bottom; width: 100%;" align=3D"left">=0A        =0A      <ta=
ble border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"vertical-align: bottom; border-collapse: collapse;" width=3D"100%"=
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lapse: collapse; padding: 0px;">=0A                  =0A      =0A     <!--[=
if mso | IE]><table align=3D"left" border=3D"0" cellpadding=3D"0" cellspaci=
ng=3D"0" role=3D"presentation" ><tr><td><![endif]-->=0A              <table=
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esentation" style=3D"float: none; display: inline-table; border-collapse: c=
ollapse;">=0A                <tbody>=0A                  =0A      <tr>=0A  =
      <td style=3D"vertical-align: middle; border-collapse: collapse; paddi=
ng: 4px;" valign=3D"middle">=0A          <table border=3D"0" cellpadding=3D=
"0" cellspacing=3D"0" role=3D"presentation" style=3D"background-color: tran=
sparent; border-radius: 3px; width: 24px; border-collapse: collapse;" bgcol=
or=3D"transparent">=0A            <tbody>=0A              <tr>=0A          =
      <td style=3D"font-size: 0; height: 24px; vertical-align: middle; widt=
h: 24px; border-collapse: collapse; padding: 0px;" valign=3D"middle">=0A   =
               <a href=3D"https://intercom.intercom-mail.com/via/e=3Fob=3DG=
GqR70ZWGAlrgDwc%2F3LbGq7Lsl23yDWW3Br85MNtj%2BQ%3D&h=3Ddda550dbf9d22bc019f15=
61fafb505f95283e9f4-tx2p130c_215473775950049&l=3Ddbd64f4d423013fe92c4a426ac=
4aec78cf1177e9-205891837" target=3D"_blank" style=3D"color: #17100E; text-d=
ecoration: none;">=0A                    <img alt=3D"Intercom X" height=3D"=
24" src=3D"https://s3-eu-west-1.amazonaws.com/ecomail-assets/editor/social-=
icos/roundedwhite/x.png" style=3D"border-radius: 3px; display: block; heigh=
t: auto; line-height: 100%; outline: none; text-decoration: none; -ms-inter=
polation-mode: bicubic; border-width: 0;" width=3D"24">=0A                 =
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=0A          </table>=0A        </td>=0A        =0A      </tr>=0A    =0A   =
             </tbody>=0A              </table>=0A            <!--[if mso | =
IE]></td><td><![endif]-->=0A              <table align=3D"left" border=3D"0=
" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"float:=
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>=0A          <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=
=3D"presentation" style=3D"background-color: transparent; border-radius: 3p=
x; width: 24px; border-collapse: collapse;" bgcolor=3D"transparent">=0A    =
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ze: 0; height: 24px; vertical-align: middle; width: 24px; border-collapse: =
collapse; padding: 0px;" valign=3D"middle">=0A                  <a href=3D"=
https://intercom.intercom-mail.com/via/e=3Fob=3DsPqDdhxQGb%2BIu0NB9us%2FtDF=
uHffD0BCwRocz81acmbG3wnJRmSHVnSEPqduUv%2F7g&h=3Dbfaaa8eb9da60e4e7c504c40157=
077c34ab88156-tx2p130c_215473775950049&l=3D1784b7a70932065116f649f394c5e518=
36bc4fc9-205891838" target=3D"_blank" style=3D"color: #17100E; text-decorat=
ion: none;">=0A                    <img alt=3D"Intercom LinkedIn" height=3D=
"24" src=3D"https://s3-eu-west-1.amazonaws.com/ecomail-assets/editor/social=
-icos/roundedwhite/linkedin.png" style=3D"border-radius: 3px; display: bloc=
k; height: auto; line-height: 100%; outline: none; text-decoration: none; -=
ms-interpolation-mode: bicubic; border-width: 0;" width=3D"24">=0A         =
         </a>=0A                </td>=0A              </tr>=0A            <=
/tbody>=0A          </table>=0A        </td>=0A        =0A      </tr>=0A   =
 =0A                </tbody>=0A              </table>=0A            <!--[if=
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er=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D=
"float: none; display: inline-table; border-collapse: collapse;">=0A       =
         <tbody>=0A                  =0A      <tr>=0A        <td style=3D"v=
ertical-align: middle; border-collapse: collapse; padding: 4px;" valign=3D"=
middle">=0A          <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
" role=3D"presentation" style=3D"background-color: transparent; border-radi=
us: 3px; width: 24px; border-collapse: collapse;" bgcolor=3D"transparent">=
=0A            <tbody>=0A              <tr>=0A                <td style=3D"=
font-size: 0; height: 24px; vertical-align: middle; width: 24px; border-col=
lapse: collapse; padding: 0px;" valign=3D"middle">=0A                  <a h=
ref=3D"https://intercom.intercom-mail.com/via/e=3Fob=3DJp8xSaRAFctn3SerqGRu=
7Ebu7Q079VtKcpZUPOUJWgwgNEY1QyvT5D5pECrdy%2Bsb&h=3Dd6787d4b89657fceab263f87=
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61fe2751513-205891839" target=3D"_blank" style=3D"color: #17100E; text-deco=
ration: none;">=0A                    <img alt=3D"Intercom YouTube" height=
=3D"24" src=3D"https://s3-eu-west-1.amazonaws.com/ecomail-assets/editor/soc=
ial-icos/roundedwhite/youtube.png" style=3D"border-radius: 3px; display: bl=
ock; height: auto; line-height: 100%; outline: none; text-decoration: none;=
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           </a>=0A                </td>=0A              </tr>=0A           =
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if mso | IE]></td></tr></table><![endif]-->=0A    =0A    =0A               =
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        <td align=3D"left" style=3D"font-size: 0px; word-break: break-word;=
 border-collapse: collapse; padding: 10px 35px 0px 0px;">=0A               =
   =0A      <div style=3D"font-family: Georgia, sans-serif; font-size: 13px=
; line-height: 1; text-align: left; color: #000000;" align=3D"left"><p styl=
e=3D"font-family: Arial, sans-serif; font-size: 16px; font-weight: normal; =
line-height: 1.3; display: block; margin: 0px;"><span style=3D"font-size: 1=
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